Login Errors

Incident Report for ZoomInfo

Resolved

The "Login Failed" issue on platform login has been resolved.

Posted Jan 15, 2021 - 15:25 EST

Monitoring

A fix has been implemented to address the login errors. Users should no longer receive an error on login.

We are continuing to actively monitor this.

Posted Jan 15, 2021 - 11:50 EST

Update

We are continuing to investigate this with the highest urgency.

Posted Jan 15, 2021 - 11:37 EST

Investigating

We are actively investigating "Login Failed" errors that some users are experiencing when trying to login to the platform.

Posted Jan 15, 2021 - 11:24 EST

This incident affected: Sales.