{
  "page": {
    "id": "j4k5f923y480",
    "name": "ZoomInfo",
    "url": "https://status.zoominfo.com"
  },
  "status": {
    "indicator": "none",
    "description": "All Systems Operational"
  },
  "components": [{"status":"operational","name":"Sales","created_at":"2016-11-16T10:00:10.193-05:00","updated_at":"2026-07-24T04:27:10.457-04:00","position":1,"description":null,"showcase":false,"start_date":null,"id":"svymr61gdn1j","group_id":null,"page_id":"j4k5f923y480"},{"status":"operational","name":"Talent","created_at":"2022-05-06T08:54:38.211-04:00","updated_at":"2026-05-16T08:00:07.283-04:00","position":2,"description":null,"showcase":false,"start_date":"2022-01-01T00:00:00.000-05:00","id":"ybc7xp9mp770","group_id":null,"page_id":"j4k5f923y480"},{"status":"operational","name":"Marketing","created_at":"2022-05-06T08:55:02.840-04:00","updated_at":"2026-07-10T07:18:58.305-04:00","position":3,"description":null,"showcase":false,"start_date":"2022-01-01T00:00:00.000-05:00","id":"1qlb6lcc6rnx","group_id":null,"page_id":"j4k5f923y480"},{"status":"operational","name":"GTM Studio","created_at":"2026-04-20T11:20:20.177-04:00","updated_at":"2026-09-24T12:44:59.983-04:00","position":4,"description":null,"showcase":false,"start_date":"2026-04-20T00:00:00.000-04:00","id":"10mqxhgxz74f","group_id":null,"page_id":"j4k5f923y480"},{"status":"operational","name":"GTM Workspace","created_at":"2026-04-20T11:20:36.001-04:00","updated_at":"2026-07-16T15:44:57.218-04:00","position":5,"description":null,"showcase":false,"start_date":"2026-04-20T00:00:00.000-04:00","id":"2vwkqsp4rsl7","group_id":null,"page_id":"j4k5f923y480"},{"status":"operational","name":"Operations","created_at":"2022-05-06T08:59:17.083-04:00","updated_at":"2026-07-16T15:44:57.233-04:00","position":6,"description":null,"showcase":false,"start_date":null,"id":"7xzqwwwbvlqh","group_id":null,"page_id":"j4k5f923y480","components":["90q6tcsmrcv6","vvq31qckhgh9","nw5djz0rz4vm"]},{"status":"operational","name":"Agent Teams","created_at":"2026-07-16T15:43:34.704-04:00","updated_at":"2026-07-16T15:45:01.350-04:00","position":7,"description":null,"showcase":false,"start_date":"2026-07-16T00:00:00.000-04:00","id":"23bh6xtphh8t","group_id":null,"page_id":"j4k5f923y480"},{"status":"operational","name":"Engage","created_at":"2020-11-13T11:45:45.877-05:00","updated_at":"2026-07-16T15:45:01.361-04:00","position":8,"description":null,"showcase":false,"start_date":"2020-11-13T00:00:00.000-05:00","id":"2fgzqnnkxkcj","group_id":null,"page_id":"j4k5f923y480"},{"status":"operational","name":"Chorus","created_at":"2021-09-16T19:15:43.658-04:00","updated_at":"2026-11-06T14:12:15.452-05:00","position":9,"description":null,"showcase":false,"start_date":"2021-09-16T00:00:00.000-04:00","id":"98cg534xfy31","group_id":null,"page_id":"j4k5f923y480"},{"status":"operational","name":"ZoomInfo Chat","created_at":"2022-03-02T19:40:05.634-05:00","updated_at":"2026-07-16T15:45:01.381-04:00","position":10,"description":null,"showcase":false,"start_date":"2022-03-02T00:00:00.000-05:00","id":"j4csk0nr4jby","group_id":null,"page_id":"j4k5f923y480"},{"status":"operational","name":"NeverBounce","created_at":"2021-09-16T19:16:23.373-04:00","updated_at":"2026-10-28T12:47:27.735-04:00","position":11,"description":null,"showcase":false,"start_date":"2021-09-16T00:00:00.000-04:00","id":"tzcx0fl6mw4m","group_id":null,"page_id":"j4k5f923y480"},{"status":"operational","name":"Comparably","created_at":"2022-11-08T11:28:33.311-05:00","updated_at":"2026-07-16T15:45:01.402-04:00","position":12,"description":null,"showcase":false,"start_date":"2022-11-08T00:00:00.000-05:00","id":"1d9wps0fgyk1","group_id":null,"page_id":"j4k5f923y480"},{"status":"operational","name":"Datanyze","created_at":"2025-09-26T09:24:19.211-04:00","updated_at":"2026-07-16T15:45:01.412-04:00","position":13,"description":null,"showcase":false,"start_date":"2025-09-26T00:00:00.000-04:00","id":"7gk22jn0tbbs","group_id":null,"page_id":"j4k5f923y480"}],
  "incidents": [{"name":"ZoomInfo Platform Maintenance","status":"scheduled","created_at":"2026-10-28T12:21:44.648-04:00","updated_at":"2026-10-28T12:21:44.734-04:00","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/3qs7hxllpmyk","scheduled_for":"2026-11-15T00:00:00.000-05:00","scheduled_until":"2026-11-15T08:00:00.000-05:00","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-10-28T12:21:44.642-04:00","reminder_intervals":null,"id":"7zgbpbvbp2pn","page_id":"j4k5f923y480","incident_updates":[{"status":"scheduled","body":"ZoomInfo will be completing platform maintenance on Sunday, November 15th, between 12:00 AM and 8:00 AM ET. During this maintenance window, ZoomInfo products are expected to operate normally with minimal to no impact on your experience. We appreciate your understanding as we perform essential upgrades to our systems.","created_at":"2026-10-28T12:21:44.729-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-28T12:21:44.729-04:00","display_at":"2026-10-28T12:21:44.729-04:00","deliver_notifications":true,"tweet_id":null,"id":"9gmhlqyykg71","incident_id":"7zgbpbvbp2pn","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"ZoomInfo Platform Maintenance","status":"scheduled","created_at":"2026-10-28T12:21:48.507-04:00","updated_at":"2026-10-28T12:21:48.580-04:00","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/hsfklyh5vtb8","scheduled_for":"2026-11-16T21:00:00.000-05:00","scheduled_until":"2026-11-16T23:00:00.000-05:00","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-10-28T12:21:48.503-04:00","reminder_intervals":null,"id":"y2jgp0ktmkg2","page_id":"j4k5f923y480","incident_updates":[{"status":"scheduled","body":"ZoomInfo will be completing platform maintenance on Monday, November 16th, between 9:00 PM and 11:00 PM ET. During this maintenance window, ZoomInfo products are expected to operate normally with minimal to no impact on your experience. We appreciate your understanding as we perform essential upgrades to our systems.","created_at":"2026-10-28T12:21:48.577-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-28T12:21:48.577-04:00","display_at":"2026-10-28T12:21:48.577-04:00","deliver_notifications":true,"tweet_id":null,"id":"bkxsk4k1nspr","incident_id":"y2jgp0ktmkg2","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"ZoomInfo Platform Maintenance","status":"scheduled","created_at":"2026-10-28T12:21:50.642-04:00","updated_at":"2026-10-28T12:21:50.712-04:00","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/73wsbq4dh1t8","scheduled_for":"2026-11-22T00:00:00.000-05:00","scheduled_until":"2026-11-22T08:00:00.000-05:00","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-10-28T12:21:50.637-04:00","reminder_intervals":null,"id":"rj9fpjl7y0fv","page_id":"j4k5f923y480","incident_updates":[{"status":"scheduled","body":"ZoomInfo will be completing platform maintenance on Sunday, November 22nd, between 12:00 AM and 8:00 AM ET. During this maintenance window, ZoomInfo products are expected to operate normally with minimal to no impact on your experience. We appreciate your understanding as we perform essential upgrades to our systems.","created_at":"2026-10-28T12:21:50.710-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-28T12:21:50.710-04:00","display_at":"2026-10-28T12:21:50.710-04:00","deliver_notifications":true,"tweet_id":null,"id":"wnk6jr9r7n4t","incident_id":"rj9fpjl7y0fv","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"ZoomInfo Platform Maintenance","status":"scheduled","created_at":"2026-10-28T12:21:52.138-04:00","updated_at":"2026-10-28T12:21:52.330-04:00","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/hdz4fnckb16s","scheduled_for":"2026-11-23T21:00:00.000-05:00","scheduled_until":"2026-11-23T23:00:00.000-05:00","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-10-28T12:21:52.133-04:00","reminder_intervals":null,"id":"y4fts301s34n","page_id":"j4k5f923y480","incident_updates":[{"status":"scheduled","body":"ZoomInfo will be completing platform maintenance on Monday, November 23rd, between 9:00 PM and 11:00 PM ET. During this maintenance window, ZoomInfo products are expected to operate normally with minimal to no impact on your experience. We appreciate your understanding as we perform essential upgrades to our systems.","created_at":"2026-10-28T12:21:52.234-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-28T12:21:52.234-04:00","display_at":"2026-10-28T12:21:52.234-04:00","deliver_notifications":true,"tweet_id":null,"id":"s8l98dfjbsws","incident_id":"y4fts301s34n","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"ZoomInfo Platform Maintenance","status":"scheduled","created_at":"2026-10-28T12:21:54.531-04:00","updated_at":"2026-10-28T12:21:54.591-04:00","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/b5tbsq96k4rz","scheduled_for":"2026-11-29T00:00:00.000-05:00","scheduled_until":"2026-11-29T08:00:00.000-05:00","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-10-28T12:21:54.526-04:00","reminder_intervals":null,"id":"8chjr7w7lkst","page_id":"j4k5f923y480","incident_updates":[{"status":"scheduled","body":"ZoomInfo will be completing platform maintenance on Sunday, November 29th, between 12:00 AM and 8:00 AM ET. During this maintenance window, ZoomInfo products are expected to operate normally with minimal to no impact on your experience. We appreciate your understanding as we perform essential upgrades to our systems.","created_at":"2026-10-28T12:21:54.588-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-28T12:21:54.588-04:00","display_at":"2026-10-28T12:21:54.588-04:00","deliver_notifications":true,"tweet_id":null,"id":"v2cxw9bkpkbh","incident_id":"8chjr7w7lkst","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"ZoomInfo Platform Maintenance","status":"scheduled","created_at":"2026-10-28T12:21:56.163-04:00","updated_at":"2026-10-28T12:21:56.237-04:00","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/0twnwyfhz01s","scheduled_for":"2026-11-30T21:00:00.000-05:00","scheduled_until":"2026-11-30T23:00:00.000-05:00","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-10-28T12:21:56.160-04:00","reminder_intervals":null,"id":"1397k49hy0tk","page_id":"j4k5f923y480","incident_updates":[{"status":"scheduled","body":"ZoomInfo will be completing platform maintenance on Monday, November 30th, between 9:00 PM and 11:00 PM ET. During this maintenance window, ZoomInfo products are expected to operate normally with minimal to no impact on your experience. We appreciate your understanding as we perform essential upgrades to our systems.","created_at":"2026-10-28T12:21:56.235-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-28T12:21:56.235-04:00","display_at":"2026-10-28T12:21:56.235-04:00","deliver_notifications":true,"tweet_id":null,"id":"m4s1ng9z626p","incident_id":"1397k49hy0tk","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"ZoomInfo Platform Maintenance","status":"completed","created_at":"2026-10-28T12:21:42.557-04:00","updated_at":"2026-11-09T23:00:10.358-05:00","monitoring_at":null,"resolved_at":"2026-11-09T23:00:09.469-05:00","impact":"maintenance","shortlink":"https://stspg.io/sl7cg2tmgxx3","scheduled_for":"2026-11-09T21:00:00.000-05:00","scheduled_until":"2026-11-09T23:00:00.000-05:00","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-10-28T12:21:42.551-04:00","reminder_intervals":null,"id":"pj1j27v99hxp","page_id":"j4k5f923y480","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-11-09T23:00:09.469-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-09T23:00:09.469-05:00","display_at":"2026-11-09T23:00:09.469-05:00","deliver_notifications":true,"tweet_id":null,"id":"n7z8b08ptzdd","incident_id":"pj1j27v99hxp","custom_tweet":null,"affected_components":null},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-11-09T21:00:07.735-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-09T21:00:07.735-05:00","display_at":"2026-11-09T21:00:07.735-05:00","deliver_notifications":true,"tweet_id":null,"id":"j4gc5dft5cjf","incident_id":"pj1j27v99hxp","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"ZoomInfo will be completing platform maintenance on Monday, November 9th, between 9:00 PM and 11:00 PM ET. During this maintenance window, ZoomInfo products are expected to operate normally with minimal to no impact on your experience. We appreciate your understanding as we perform essential upgrades to our systems.","created_at":"2026-10-28T12:21:42.625-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-28T12:21:42.625-04:00","display_at":"2026-10-28T12:21:42.625-04:00","deliver_notifications":true,"tweet_id":null,"id":"z4rxrcjlmxln","incident_id":"pj1j27v99hxp","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"ZoomInfo Platform Maintenance","status":"completed","created_at":"2026-10-28T12:21:40.444-04:00","updated_at":"2026-11-08T08:00:09.027-05:00","monitoring_at":null,"resolved_at":"2026-11-08T08:00:08.933-05:00","impact":"maintenance","shortlink":"https://stspg.io/qw19q8cdxdp7","scheduled_for":"2026-11-08T00:00:00.000-05:00","scheduled_until":"2026-11-08T08:00:00.000-05:00","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-10-28T12:21:40.439-04:00","reminder_intervals":null,"id":"gxlj4c7x5xv2","page_id":"j4k5f923y480","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-11-08T08:00:08.933-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-08T08:00:08.933-05:00","display_at":"2026-11-08T08:00:08.933-05:00","deliver_notifications":true,"tweet_id":null,"id":"w5mvkvpbbshn","incident_id":"gxlj4c7x5xv2","custom_tweet":null,"affected_components":null},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-11-08T00:00:07.568-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-08T00:00:07.568-05:00","display_at":"2026-11-08T00:00:07.568-05:00","deliver_notifications":true,"tweet_id":null,"id":"k5mnh2ggtxms","incident_id":"gxlj4c7x5xv2","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"ZoomInfo will be completing platform maintenance on Sunday, November 8th, between 12:00 AM and 8:00 AM ET. During this maintenance window, ZoomInfo products are expected to operate normally with minimal to no impact on your experience. We appreciate your understanding as we perform essential upgrades to our systems.","created_at":"2026-10-28T12:21:40.612-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-28T12:21:40.612-04:00","display_at":"2026-10-28T12:21:40.612-04:00","deliver_notifications":true,"tweet_id":null,"id":"kbxz4jdvhpts","incident_id":"gxlj4c7x5xv2","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Chorus - Login and Call Recording","status":"resolved","created_at":"2026-11-06T13:49:42.928-05:00","updated_at":"2026-11-06T15:04:57.940-05:00","monitoring_at":"2026-11-06T14:12:15.491-05:00","resolved_at":"2026-11-06T15:04:57.916-05:00","impact":"minor","shortlink":"https://stspg.io/9ghfn47snfh4","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-11-06T13:49:42.920-05:00","reminder_intervals":null,"id":"dp5cjwnhk26l","page_id":"j4k5f923y480","incident_updates":[{"status":"resolved","body":"Our Engineering team has implemented a fix and Chorus is now functioning as expected.\n\nFor any calls captured by video conferencing cloud recording during this incident, you can manually import the recording file into the Chorus platform.  Instructions can be found here: https://help.zoominfo.com/s/article/How-to-Import-a-Recording-Into-Chorus\n\nThank you for your patience while our team resolved this issue.","created_at":"2026-11-06T15:04:57.916-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-06T15:04:57.916-05:00","display_at":"2026-11-06T15:04:57.916-05:00","deliver_notifications":true,"tweet_id":null,"id":"ydzg0yp3f6tr","incident_id":"dp5cjwnhk26l","custom_tweet":null,"affected_components":[{"code":"98cg534xfy31","name":"Chorus","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"Chorus functionality has stabilized and users should now be able to to login to the platform as expected.  Chorus should also be joining and recording calls consistently.  Our Engineering team is continuing to monitor the situation to ensure platform stability.   \n\nFor calls captured by video conferencing cloud recording, you can manually import the recording file into the Chorus platform.  Instructions can be found here: https://help.zoominfo.com/s/article/How-to-Import-a-Recording-Into-Chorus\n\nThank you for your patience while we worked to resolve this issue.","created_at":"2026-11-06T14:12:15.491-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-06T14:12:15.491-05:00","display_at":"2026-11-06T14:12:15.491-05:00","deliver_notifications":true,"tweet_id":null,"id":"96twxc9bjxxp","incident_id":"dp5cjwnhk26l","custom_tweet":null,"affected_components":[{"code":"98cg534xfy31","name":"Chorus","old_status":"partial_outage","new_status":"operational"}]},{"status":"investigating","body":"We are aware of an issue impacting Chorus functionality.  During this time, users are not able to login to Chorus.  Additionally, Chorus is not joining and recording calls as expected.  \n\nTo ensure calls are captured, we recommend that you use your video conferencing provider's cloud recording during this time. After calls are recorded, you can manually import the recording file into the Chorus platform.  Instructions can be found here: https://help.zoominfo.com/s/article/How-to-Import-a-Recording-Into-Chorus\n\nOur Engineering team is investigating this issue with urgency.  We appreciate your patience as our teams work to get this issue resolved.","created_at":"2026-11-06T13:49:43.033-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-06T13:55:16.241-05:00","display_at":"2026-11-06T13:49:43.000-05:00","deliver_notifications":true,"tweet_id":null,"id":"w0twl0h0j87p","incident_id":"dp5cjwnhk26l","custom_tweet":null,"affected_components":[{"code":"98cg534xfy31","name":"Chorus","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Chorus","created_at":"2021-09-16T19:15:43.658-04:00","updated_at":"2026-11-06T14:12:15.452-05:00","position":9,"description":null,"showcase":false,"start_date":"2021-09-16T00:00:00.000-04:00","id":"98cg534xfy31","page_id":"j4k5f923y480","group_id":null}]},{"name":"ZoomInfo Platform Maintenance","status":"completed","created_at":"2026-10-28T12:21:16.241-04:00","updated_at":"2026-11-02T23:00:08.534-05:00","monitoring_at":null,"resolved_at":"2026-11-02T23:00:07.890-05:00","impact":"maintenance","shortlink":"https://stspg.io/62w4rj0g24zv","scheduled_for":"2026-11-02T21:00:00.000-05:00","scheduled_until":"2026-11-02T23:00:00.000-05:00","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-10-28T12:21:16.237-04:00","reminder_intervals":null,"id":"pdnwd5f44cbv","page_id":"j4k5f923y480","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-11-02T23:00:07.890-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-02T23:00:07.890-05:00","display_at":"2026-11-02T23:00:07.890-05:00","deliver_notifications":true,"tweet_id":null,"id":"dprcht30yv93","incident_id":"pdnwd5f44cbv","custom_tweet":null,"affected_components":null},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-11-02T21:00:07.968-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-02T21:00:07.968-05:00","display_at":"2026-11-02T21:00:07.968-05:00","deliver_notifications":true,"tweet_id":null,"id":"mxgzsvq12kzw","incident_id":"pdnwd5f44cbv","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"ZoomInfo will be completing platform maintenance on Monday, November 2nd, between 9:00 PM and 11:00 PM ET. During this maintenance window, ZoomInfo products are expected to operate normally with minimal to no impact on your experience. We appreciate your understanding as we perform essential upgrades to our systems.","created_at":"2026-10-28T12:21:16.302-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-28T12:21:16.302-04:00","display_at":"2026-10-28T12:21:16.302-04:00","deliver_notifications":true,"tweet_id":null,"id":"k988pjkc6smk","incident_id":"pdnwd5f44cbv","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Chorus - MS Teams Call Recording","status":"resolved","created_at":"2026-11-02T11:36:52.853-05:00","updated_at":"2026-11-02T11:50:55.617-05:00","monitoring_at":null,"resolved_at":"2026-11-02T11:50:55.593-05:00","impact":"none","shortlink":"https://stspg.io/xy8mcdxymr85","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-11-02T11:36:52.845-05:00","reminder_intervals":null,"id":"2dlh2xkfdcg7","page_id":"j4k5f923y480","incident_updates":[{"status":"resolved","body":"This incident has been resolved and MS Teams calls should begin using post-call download again.","created_at":"2026-11-02T11:50:55.593-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-02T11:50:55.593-05:00","display_at":"2026-11-02T11:50:55.593-05:00","deliver_notifications":true,"tweet_id":null,"id":"fqrxwgb5774g","incident_id":"2dlh2xkfdcg7","custom_tweet":null,"affected_components":[{"code":"98cg534xfy31","name":"Chorus","old_status":"operational","new_status":"operational"}]},{"status":"investigating","body":"We are aware of issues impacting call recording for customers using MS Teams post-call download. During this time, we will fall back to recording via the notetaker bot. Our Engineering team is actively investigating this issue and is working to resolve it as soon as possible.\n\nAt this time, if you do not see the bot joining your call we would recommend recording your calls through MS Teams's cloud recording, you can then manually import the recording file into the Chorus platform. Instructions for this found here: https://help.zoominfo.com/s/article/How-to-Import-a-Recording-Into-Chorus","created_at":"2026-11-02T11:36:52.920-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-02T11:36:52.920-05:00","display_at":"2026-11-02T11:36:52.920-05:00","deliver_notifications":true,"tweet_id":null,"id":"fwd7s33x362l","incident_id":"2dlh2xkfdcg7","custom_tweet":null,"affected_components":[{"code":"98cg534xfy31","name":"Chorus","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Chorus","created_at":"2021-09-16T19:15:43.658-04:00","updated_at":"2026-11-06T14:12:15.452-05:00","position":9,"description":null,"showcase":false,"start_date":"2021-09-16T00:00:00.000-04:00","id":"98cg534xfy31","page_id":"j4k5f923y480","group_id":null}]},{"name":"ZoomInfo Platform Maintenance","status":"completed","created_at":"2026-10-28T12:21:14.629-04:00","updated_at":"2026-11-01T08:00:07.464-05:00","monitoring_at":null,"resolved_at":"2026-11-01T08:00:07.406-05:00","impact":"maintenance","shortlink":"https://stspg.io/8yss478k01zz","scheduled_for":"2026-11-01T00:00:00.000-04:00","scheduled_until":"2026-11-01T08:00:00.000-05:00","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-10-28T12:21:14.712-04:00","reminder_intervals":null,"id":"wbm8fmnqlq2m","page_id":"j4k5f923y480","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-11-01T08:00:07.406-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-01T08:00:07.406-05:00","display_at":"2026-11-01T08:00:07.406-05:00","deliver_notifications":false,"tweet_id":null,"id":"ppl9rwd01h8v","incident_id":"wbm8fmnqlq2m","custom_tweet":null,"affected_components":null},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-11-01T00:00:07.597-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-01T00:00:07.597-04:00","display_at":"2026-11-01T00:00:07.597-04:00","deliver_notifications":false,"tweet_id":null,"id":"p2tv7d5k67r2","incident_id":"wbm8fmnqlq2m","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"ZoomInfo will be completing platform maintenance on Sunday, November 1st, between 12:00 AM and 8:00 AM ET. During this maintenance window, you may experience issues with AI-driven features using AI-Action Credits. Other ZoomInfo products are expected to operate normally with minimal to no impact on your experience. We appreciate your understanding as we perform essential upgrades to our systems.","created_at":"2026-10-28T12:21:14.712-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-29T12:37:56.200-04:00","display_at":"2026-10-28T12:21:14.712-04:00","deliver_notifications":true,"tweet_id":null,"id":"w4dp8kbllfb1","incident_id":"wbm8fmnqlq2m","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Neverbounce - Job Processing","status":"resolved","created_at":"2026-10-28T11:48:03.145-04:00","updated_at":"2026-10-28T15:31:29.133-04:00","monitoring_at":"2026-10-28T12:47:27.785-04:00","resolved_at":"2026-10-28T15:31:29.108-04:00","impact":"minor","shortlink":"https://stspg.io/qxlyrlctjss2","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-10-28T11:48:03.137-04:00","reminder_intervals":null,"id":"cpj2ry0f9fd4","page_id":"j4k5f923y480","incident_updates":[{"status":"resolved","body":"The fix implemented by our Engineering team has resolved the issue.  Jobs should now consistently be processing as expected on the Neverbounce platform and Neverbounce API.  \n\nSome previously impacted jobs may still be processing at this time, but should process as expected shortly.","created_at":"2026-10-28T15:31:29.108-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-28T15:31:29.108-04:00","display_at":"2026-10-28T15:31:29.108-04:00","deliver_notifications":true,"tweet_id":null,"id":"bv7nd0g9jm16","incident_id":"cpj2ry0f9fd4","custom_tweet":null,"affected_components":[{"code":"tzcx0fl6mw4m","name":"NeverBounce","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"Our Engineering team has identified the issue causing latency for job processing and implemented a fix.  New jobs should run as expected on the Neverbounce platform and API.  \n\nJobs that were previously experiencing delays in processing may take some additional time to run as expected.  We will continue to monitor the situation and will provide updates as needed.  Thank you for your patience while our teams resolved this issue.","created_at":"2026-10-28T12:47:27.785-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-28T12:47:27.785-04:00","display_at":"2026-10-28T12:47:27.785-04:00","deliver_notifications":true,"tweet_id":null,"id":"3mt1rrzlqyh3","incident_id":"cpj2ry0f9fd4","custom_tweet":null,"affected_components":[{"code":"tzcx0fl6mw4m","name":"NeverBounce","old_status":"degraded_performance","new_status":"operational"}]},{"status":"investigating","body":"We are aware of an issue causing latency for job processing when using the Neverbounce platform and Neverbounce API.  During this time, jobs may be stuck processing and may not run successfully.  \n\nOur Engineering teams are actively investigating and working toward a resolution.  We appreciate your patience while we resolve this issue.","created_at":"2026-10-28T11:48:03.249-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-28T11:48:03.249-04:00","display_at":"2026-10-28T11:48:03.249-04:00","deliver_notifications":true,"tweet_id":null,"id":"snztt5vzp9x2","incident_id":"cpj2ry0f9fd4","custom_tweet":null,"affected_components":[{"code":"tzcx0fl6mw4m","name":"NeverBounce","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"NeverBounce","created_at":"2021-09-16T19:16:23.373-04:00","updated_at":"2026-10-28T12:47:27.735-04:00","position":11,"description":null,"showcase":false,"start_date":"2021-09-16T00:00:00.000-04:00","id":"tzcx0fl6mw4m","page_id":"j4k5f923y480","group_id":null}]},{"name":"ZoomInfo Platform Maintenance","status":"completed","created_at":"2026-09-23T16:02:06.140-04:00","updated_at":"2026-10-26T23:00:10.681-04:00","monitoring_at":null,"resolved_at":"2026-10-26T23:00:08.934-04:00","impact":"maintenance","shortlink":"https://stspg.io/ckysp4y2pnsg","scheduled_for":"2026-10-26T21:00:00.000-04:00","scheduled_until":"2026-10-26T23:00:00.000-04:00","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-09-23T16:02:06.136-04:00","reminder_intervals":null,"id":"vhvgfrkcqlbl","page_id":"j4k5f923y480","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-10-26T23:00:08.934-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-26T23:00:08.934-04:00","display_at":"2026-10-26T23:00:08.934-04:00","deliver_notifications":true,"tweet_id":null,"id":"txb612lzmdwc","incident_id":"vhvgfrkcqlbl","custom_tweet":null,"affected_components":null},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-10-26T21:00:08.051-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-26T21:00:08.051-04:00","display_at":"2026-10-26T21:00:08.051-04:00","deliver_notifications":true,"tweet_id":null,"id":"f1pq8jp0dy4r","incident_id":"vhvgfrkcqlbl","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"ZoomInfo will be completing platform maintenance on Monday, October 26th, between 9:00 PM and 11:00 PM ET. During this maintenance window, ZoomInfo products are expected to operate normally with minimal to no impact on your experience. We appreciate your understanding as we perform essential upgrades to our systems.","created_at":"2026-09-23T16:02:06.175-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-23T16:02:06.175-04:00","display_at":"2026-09-23T16:02:06.175-04:00","deliver_notifications":true,"tweet_id":null,"id":"340fygxlzqg6","incident_id":"vhvgfrkcqlbl","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"ZoomInfo Platform Maintenance","status":"completed","created_at":"2026-09-23T16:02:04.701-04:00","updated_at":"2026-10-25T08:00:07.593-04:00","monitoring_at":null,"resolved_at":"2026-10-25T08:00:07.431-04:00","impact":"maintenance","shortlink":"https://stspg.io/cwj5ffp4tv8b","scheduled_for":"2026-10-25T00:00:00.000-04:00","scheduled_until":"2026-10-25T08:00:00.000-04:00","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-09-23T16:02:04.696-04:00","reminder_intervals":null,"id":"4k7k7xgtv32l","page_id":"j4k5f923y480","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-10-25T08:00:07.431-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-25T08:00:07.431-04:00","display_at":"2026-10-25T08:00:07.431-04:00","deliver_notifications":true,"tweet_id":null,"id":"6typggghzgsq","incident_id":"4k7k7xgtv32l","custom_tweet":null,"affected_components":null},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-10-25T00:00:07.279-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-25T00:00:07.279-04:00","display_at":"2026-10-25T00:00:07.279-04:00","deliver_notifications":true,"tweet_id":null,"id":"ydk3m609vjt2","incident_id":"4k7k7xgtv32l","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"ZoomInfo will be completing platform maintenance on Sunday, October 25th, between 12:00 AM and 8:00 AM ET. During this maintenance window, ZoomInfo products are expected to operate normally with minimal to no impact on your experience. We appreciate your understanding as we perform essential upgrades to our systems.","created_at":"2026-09-23T16:02:04.756-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-23T16:02:04.756-04:00","display_at":"2026-09-23T16:02:04.756-04:00","deliver_notifications":true,"tweet_id":null,"id":"rqk6tzt1tf32","incident_id":"4k7k7xgtv32l","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"ZoomInfo Platform Maintenance","status":"completed","created_at":"2026-09-23T16:02:03.710-04:00","updated_at":"2026-10-19T23:00:11.820-04:00","monitoring_at":null,"resolved_at":"2026-10-19T23:00:10.421-04:00","impact":"maintenance","shortlink":"https://stspg.io/s6hhsrchqz2y","scheduled_for":"2026-10-19T21:00:00.000-04:00","scheduled_until":"2026-10-19T23:00:00.000-04:00","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-09-23T16:02:03.706-04:00","reminder_intervals":null,"id":"jxcjky5mxcj4","page_id":"j4k5f923y480","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-10-19T23:00:10.421-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-19T23:00:10.421-04:00","display_at":"2026-10-19T23:00:10.421-04:00","deliver_notifications":true,"tweet_id":null,"id":"21fh7prhcjq9","incident_id":"jxcjky5mxcj4","custom_tweet":null,"affected_components":null},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-10-19T21:00:08.123-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-19T21:00:08.123-04:00","display_at":"2026-10-19T21:00:08.123-04:00","deliver_notifications":true,"tweet_id":null,"id":"83j2r850gv28","incident_id":"jxcjky5mxcj4","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"ZoomInfo will be completing platform maintenance on Monday, October 19th, between 9:00 PM and 11:00 PM ET. During this maintenance window, ZoomInfo products are expected to operate normally with minimal to no impact on your experience. We appreciate your understanding as we perform essential upgrades to our systems.","created_at":"2026-09-23T16:02:03.747-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-23T16:02:03.747-04:00","display_at":"2026-09-23T16:02:03.747-04:00","deliver_notifications":true,"tweet_id":null,"id":"lmw749nhbpb5","incident_id":"jxcjky5mxcj4","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]}]
}