All Systems Operational

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Welcome to the ZoomInfo status page. Here you will find real-time information about status of our services.

SalesOS Operational
90 days ago
99.85 % uptime
Today
TalentOS Operational
90 days ago
99.87 % uptime
Today
MarketingOS Operational
90 days ago
99.81 % uptime
Today
OperationsOS Operational
90 days ago
100.0 % uptime
Today
ZoomInfo Enterprise API Operational
90 days ago
100.0 % uptime
Today
Enrich Operational
90 days ago
100.0 % uptime
Today
Ringlead Operational
90 days ago
100.0 % uptime
Today
Engage Operational
90 days ago
99.9 % uptime
Today
Chorus Operational
90 days ago
100.0 % uptime
Today
ZoomInfo Chat Operational
90 days ago
100.0 % uptime
Today
NeverBounce Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Platform Latency
Fetching
Past Incidents
Oct 3, 2022

No incidents reported today.

Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022
Resolved - This incident has been resolved.
Sep 28, 13:32 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 28, 13:14 EDT
Investigating - We are currently investigating an issue with users not seeing the option to export to Engage from the SalesOS or TalentOS platforms.

Please know our Engineering teams are actively working to investigate and resolve this issue.

Sep 28, 11:00 EDT
Sep 27, 2022

No incidents reported.

Sep 26, 2022
Resolved - This incident has been resolved.
Sep 26, 14:32 EDT
Monitoring - We are continuing to monitor the results closely.
Sep 26, 13:20 EDT
Update - A fix has been implemented and we are monitoring the results closely.
Sep 26, 13:13 EDT
Investigating - We are aware of and currently investigating reports of intermittent latency impacting some users in the Engage platform.

Please know our Engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.

Sep 26, 11:02 EDT
Resolved - We experienced intermittent site issues affecting some user’s ability to successfully upload and utilize our bulk cleaning feature. These issues ran from 09/24/2022 - 09/25/2022.
Sep 26, 10:30 EDT
Resolved - This incident has been resolved.
Sep 26, 10:06 EDT
Monitoring - A fix has been implemented and we are monitoring the results closely.
Sep 26, 09:21 EDT
Update - A fix has been implemented and the AdminPortal should now be accessible for all users with administrator access. We are monitoring the results closely.
Sep 26, 09:19 EDT
Investigating - We are aware of and currently investigating issues some users are facing when accessing the AdminPortal within the ZoomInfo platform. Users may see a blank white screen when trying to access the AdminPortal.

Please know our engineering teams are working hard to resolve this issue and get everything up and running as soon as possible.

Sep 26, 08:46 EDT
Completed - The scheduled maintenance has been completed.
Sep 26, 00:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 21:00 EDT
Scheduled - We will be conducting maintenance on our Legacy DiscoverOrg platform from 9 PM ET - Midnight on 09/25/2022. During this time, you may experience a service disruption when using the platform. We will work to complete this maintenance as quickly as possible.
Sep 21, 08:53 EDT
Sep 25, 2022
Sep 24, 2022
Resolved - This incident has been resolved.
Sep 24, 14:15 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 24, 13:22 EDT
Investigating - We are aware of issues in loading organizational charts and custom mapping. Our team is investigating and working to resolve these issues.
Sep 24, 13:11 EDT
Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022
Resolved - This incident has been resolved.
Sep 21, 22:05 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 21, 20:58 EDT
Update - We are continuing to investigate intermittent errors users are experiencing when exporting to a CRM from the ZoomInfo platform.
Sep 21, 17:06 EDT
Investigating - We are aware that some users may be experiencing an error when exporting to a CRM from the ZoomInfo platform.

Please know our engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.

Sep 21, 14:50 EDT
Completed - The scheduled maintenance has been completed.
Sep 21, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 20:00 EDT
Scheduled - We will be conducting emergency maintenance on the ZoomInfo database between 8:00 PM ET and 10:00 PM ET on 09/21/2022. We do not expect platform functionality to be impacted during this maintenance window, but will be monitoring closely and will work to complete this maintenance as quickly as possible.
Sep 21, 14:04 EDT
Resolved - This incident has been resolved.
Sep 21, 20:55 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 21, 17:15 EDT
Identified - The issue has been identified and a fix is being implemented.
Sep 21, 17:06 EDT
Investigating - We are continuing to investigate reports of intermittent latency impacting some users in the Engage platform.

Our Engineering team is actively working to resolve the root cause, and we will provide further updates as we have.

Sep 21, 16:42 EDT
Resolved - This incident has been resolved.
Sep 21, 13:31 EDT
Monitoring - A fix has been implemented to address the intermittent latency and we are monitoring the results closely.
Sep 21, 12:21 EDT
Investigating - We are aware of and currently investigating reports of intermittent latency impacting some users in the Engage platform.

Please know our engineering teams are working hard with this vendor to resolve these issues and get everything up and running as soon as possible.

Sep 21, 11:54 EDT
Resolved - This incident has been resolved.
Sep 21, 11:40 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 21, 10:56 EDT
Investigating - We are currently seeing intermittent issues with the Analytics function within ZI Chat loading for users.

Our Engineering teams are actively investigating and we will provide further updates as we have them.

Sep 21, 10:14 EDT
Sep 20, 2022
Resolved - This incident has been resolved.
Sep 20, 21:23 EDT
Update - We are continuing to work to restore contact view functionality within the MarketingOS platform and will provide another update within 2 hours with progress.
Sep 20, 20:57 EDT
Update - Exporting of contact information from all platforms has now been restored. For any exports initiated during this incident, they will be processed over the next few hours.

We are continuing to work to restore contact view functionality with the MarketingOS platform. We will continue to monitor and provide another update in 2 hours with progress.

Sep 20, 19:26 EDT
Update - We are continuing to work to restore view contact functionality on the MarketingOS platform and export functionality across all platforms currently.

We will continue to monitor and provide another update in 1 hour with progress on all impacted platforms.

Sep 20, 18:04 EDT
Update - Access to view contacts on the SalesOS and TalentOS platforms is now restored. We are working to restore view contact functionality on the MarketingOS platform and export functionality across all platforms currently.

We will continue to monitor and provide another update in 1 hour with progress on all impacted platforms.

Sep 20, 17:02 EDT
Update - We are continuing to work to implement a fix. We are currently prioritizing restoring the SalesOS platform contact view and export functionality. Our updated time to full resolution is ~2 hours.

We will continue to monitor and provide another update in 1 hour with progress on all impacted platforms.

Sep 20, 16:06 EDT
Update - We are continuing to work to implement a fix to restore users' ability to view and export contact data within the ZoomInfo platform.

This estimated time for a full resolution is ~4:00 PM ET today. We will continue to monitor and provide another update in 2 hours with progress.

Sep 20, 14:03 EDT
Update - We are continuing to work to implement a fix. Currently, users' ability to view and export contact data within the ZoomInfo platform is impacted.

We appreciate your patience as we work to resolve this issue.

Sep 20, 13:30 EDT
Identified - The issue has been identified and we are working to implement a fix.

This is estimated to take ~2 hours for a full resolution. We will continue to monitor and provide another update in 1 hour with progress.

We appreciate your patience as we work to resolve this issue.

Sep 20, 12:57 EDT
Investigating - We are aware of intermittent site issues affecting some users' ability to view contact data within the ZoomInfo platform.

Please know our Engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.

Sep 20, 12:43 EDT
Resolved - This incident has been resolved.
Sep 20, 20:59 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 20, 20:41 EDT
Investigating - We are aware of and currently investigating issues users are facing with logging into and loading Chorus.

Please know our engineering teams are working hard with this vendor to resolve these issues and get everything up and running as soon as possible.

Sep 20, 20:11 EDT
Resolved - Between 12:40 and 5:15 PM ET today, contact data from Enterprise API was impacted by an issue and not available. We identified and released a fix to address the underlying cause.
Sep 20, 12:30 EDT
Sep 19, 2022

No incidents reported.