Resolved -
This incident has been resolved.
Jan 23, 11:07 EST
Monitoring -
We are continuing to monitor the results closely.
Jan 23, 10:24 EST
Update -
We have identified and released a fix for the issue causing errors when trying to access company data within the ZoomInfo platform.
Users should not longer be receiving these errors and we are monitoring the results closely.
Jan 23, 10:23 EST
Investigating -
We are aware of and investigating intermittent errors users may be receiving on the ZoomInfo platform when accessing company data, including in Intent and Search.
Please know our Engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.
Jan 23, 09:50 EST
Resolved -
This incident has been resolved.
Jan 23, 11:06 EST
Monitoring -
A fix has been implemented and Zoom.US Chorus calls should now be streaming. We are monitoring the results closely.
Jan 23, 10:38 EST
Identified -
The issue has been identified as related to a a third party partner outage and we are working closely with them to resolve.
Jan 23, 08:20 EST
Investigating -
We are aware of and currently investigating an issue impacting call streaming for Zoom.US customers. Chorus will continue to record the majority of calls via a non-streaming recording.
Please know our Engineering teams are working closely with our third party partners to resolve these issues and get everything up and running as soon as possible.
Jan 23, 04:30 EST
Completed -
The scheduled maintenance has been completed.
Jan 19, 20:15 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 20:00 EST
Scheduled -
We will be undergoing scheduled maintenance for ZoomInfo Enterprise API between 8:00 PM ET and 8:15 PM ET on 01/19/2023. We will work to complete this maintenance as quickly as possible and be closely monitoring.
Jan 19, 20:00 EST