All Systems Operational

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Welcome to the ZoomInfo status page. Here you will find real-time information about status of our services.

Uptime over the past 90 days. View historical uptime.
ZoomInfo Platform Operational
90 days ago
99.99 % uptime
Today
ZoomInfo Powered by DiscoverOrg Operational
90 days ago
99.99 % uptime
Today
ZoomInfo ReachOut Operational
90 days ago
100.0 % uptime
Today
ZoomInfo Enterprise API Operational
90 days ago
100.0 % uptime
Today
Enrich Operational
90 days ago
100.0 % uptime
Today
Salesforce Operational
90 days ago
100.0 % uptime
Today
ZoomInfo Integrations Operational
90 days ago
100.0 % uptime
Today
Salesforce Operational
90 days ago
100.0 % uptime
Today
Marketo Operational
90 days ago
100.0 % uptime
Today
Engage Operational
90 days ago
100.0 % uptime
Today
InboxAI Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Platform Latency
Fetching
Past Incidents
Jan 26, 2021

No incidents reported today.

Jan 25, 2021

No incidents reported.

Jan 24, 2021

No incidents reported.

Jan 23, 2021

No incidents reported.

Jan 22, 2021
Platform Latency
Resolved - This incident has been resolved.
Jan 22, 13:01 EST
Monitoring - We have identified and released a fix for the platform latency. We are continuing to monitor the results.
Jan 22, 12:18 EST
Update - We are continuing to actively investigate platform latency with the highest priority. We will provide additional updates as soon as they are available.
Jan 22, 12:04 EST
Update - Our engineering team is continuing to investigate this with highest priority.

Currently, users may experience platform latency and login issues when trying to access the platform.
Jan 22, 11:19 EST
Investigating - Our platform is experiencing some latency, specifically with search functionality. We are investigating the issue and the platform should be up and running at full speed shortly.
Jan 22, 11:13 EST
Jan 21, 2021
ZoomInfo 2.0 - Platform Latency
Resolved - This incident has been resolved.
Jan 21, 17:20 EST
Monitoring - A fix has been implemented and users should no longer see latency on the ZoomInfo 2.0 platform. We are continuing to monitor from our side.
Jan 21, 16:07 EST
Investigating - Our ZoomInfo 2.0 platform is experiencing some latency. We are investigating the issue and the platform should be up and running at full speed shortly.
Jan 21, 15:16 EST
Platform Latency
Resolved - This incident has been resolved.
Jan 21, 14:41 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 21, 11:58 EST
Investigating - Our platform is experiencing some latency. We are investigating the issue and the platform should be up and running at full speed shortly.
Jan 21, 11:57 EST
Platform Latency
Resolved - This incident has been resolved.
Jan 21, 11:38 EST
Monitoring - A new fix has been implemented and we will continue to monitor the results.
Jan 21, 11:24 EST
Investigating - We are seeing additional spikes in latency and are continuing to actively investigate.
Jan 21, 10:57 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 21, 10:18 EST
Update - We are continuing to investigate this issue.
Jan 21, 09:58 EST
Investigating - Our platform is experiencing some latency. We are investigating the issue and the platform should be up and running at full speed shortly.
Jan 21, 09:23 EST
Jan 20, 2021
Company Profiles - Intermittent Latency
Resolved - This incident has been resolved.
Jan 20, 15:30 EST
Monitoring - A fix has been released and we are no longer seeing latency in loading of company profiles. We are continuing to monitor on our side.
Jan 20, 15:21 EST
Investigating - We are currently investigating intermittent latency in loading some company profiles. We will provide an update as soon as we have more information.
Jan 20, 14:28 EST
Jan 19, 2021
2 Factor Authentication SMS Message Delays
Resolved - This incident has been resolved.
Jan 19, 13:31 EST
Monitoring - Delays in the delivery of 2 factor authentication SMS messages have been resolved. We are continuing to monitor this on our end.
Jan 19, 12:49 EST
Investigating - We are currently investigating reports of delays in the delivery of 2 Factor Authentication SMS messages. We will update as soon as we have more information.
Jan 19, 11:31 EST
Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021
Login Errors
Resolved - The "Login Failed" issue on platform login has been resolved.
Jan 15, 15:25 EST
Monitoring - A fix has been implemented to address the login errors. Users should no longer receive an error on login.

We are continuing to actively monitor this.
Jan 15, 11:50 EST
Update - We are continuing to investigate this with the highest urgency.
Jan 15, 11:37 EST
Investigating - We are actively investigating "Login Failed" errors that some users are experiencing when trying to login to the platform.
Jan 15, 11:24 EST
Login Errors
Resolved - This incident has been resolved.
Jan 15, 09:29 EST
Monitoring - A fix for the "Login Failed" errors has been released. We are continuing to monitor logins.
Jan 15, 08:47 EST
Identified - We have released a change to address this issue and are seeing decreased instances of "Login Failed" errors. We are continuing to actively monitor this.
Jan 15, 08:40 EST
Update - We are continuing to investigate this error with the highest priority.
Jan 15, 08:31 EST
Investigating - We are actively investigating "Login Failed" errors that some users are experiencing when trying to login to the platform.
Jan 15, 08:25 EST
Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.

Jan 12, 2021
Job Processing Delays
Resolved - The incident has been resolved and all jobs are now processing in real-time.
Jan 12, 19:54 EST
Monitoring - A fix has been implemented to resolve the root cause of the delays and we are actively monitoring current processes and exports.
Jan 12, 19:15 EST
Update - We are continuing to work on a fix for this issue.
Jan 12, 17:09 EST
Identified - The issue has been identified and we are working on a fix currently.
Jan 12, 16:24 EST
Update - We are continuing to investigate this issue.
Jan 12, 16:07 EST
Update - We are continuing to investigate this issue.
Jan 12, 16:05 EST
Investigating - We are actively investigating some processing delays which may be impacting CSV List Exports.
Jan 12, 15:55 EST
Intermittent NeverBounce Issues
Resolved - This incident has been resolved.
Jan 12, 14:30 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 12, 14:23 EST
Investigating - NeverBounce is experiencing intermittent issues impacting the NeverBounce API. Our team is actively investigating and working to get this resolved ASAP.
Jan 12, 14:21 EST
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