Resolved -
Our third-party vendor has implemented a fix and services are fully restored.
Apr 20, 15:27 EDT
Monitoring -
Our third-party vendor has implemented a fix, and the issue with running enrichment, refresh, and initial ingestion for audiences in GTM Studio should now be resolved.
We will continue to monitor results and updates with our third-party vendor to ensure no additional issues are identified.
Apr 20, 14:40 EDT
Update -
We are aware of an issue impacting users' ability to run enrichment, refresh, and initial ingestion for audiences in GTM Studio. The issue appears related to a third party vendor and our Engineering teams are actively investigating and escalating the issue.
Apr 20, 11:23 EDT
Update -
We are continuing to investigate this issue.
Apr 20, 11:20 EDT
Investigating -
We are aware of an issue impacting users' ability to run enrichment, refresh, and initial ingestion for audiences in GTM Studio. Our Engineering teams are actively investigating the issue.
Apr 20, 11:19 EDT