All Systems Operational

About This Site

Welcome to the ZoomInfo status page. Here you will find real-time information about status of our services.

SalesOS Operational
TalentOS Operational
MarketingOS Operational
OperationsOS Operational
ZoomInfo Enterprise API Operational
Enrich Operational
Ringlead Operational
Engage Operational
Chorus Operational
ZoomInfo Chat Operational
NeverBounce Operational
Comparably Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 29, 2024

No incidents reported today.

Feb 28, 2024
Resolved - This incident has been resolved. The zoominfo.com URL is back up and running.
Feb 28, 20:47 EST
Investigating - We are aware of and investigating an issue with the zoominfo.com website. Users may experience an error when trying to access this URL. The ZoomInfo platform (SalesOS, MarketingOS, TalentOS) are currently functioning without issue and can be accessed via login.zoominfo.com.

Please know our Engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.

Feb 28, 19:46 EST
Feb 27, 2024

No incidents reported.

Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024

No incidents reported.

Feb 21, 2024
Completed - The scheduled maintenance has been completed.
Feb 21, 20:15 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 20:00 EST
Scheduled - We will be undergoing scheduled maintenance for ZoomInfo Enterprise API between 8:00 PM ET and 8:15 PM ET on February 21, 2023. We will work to complete this maintenance as quickly as possible and be closely monitoring.
Feb 20, 17:43 EST
Feb 20, 2024
Resolved - A fix has been released for the subset of users experiencing Engage access issues. All users should now be able to access all ZoomInfo products. We are monitoring the results closely.
Feb 20, 14:34 EST
Update - We have a released a fix for the ZI Chrome Extension and users should now be able to access the ZI Chrome Extension and Admin Portal.

We are continuing to investigate the issue impacting some users ability to access Engage. As a temporary workaround to access Engage, we recommend clearing your browser cache and cookies. Please reach out to helpmenow@zoominfo.com if you need assistance with those steps and the ZoomInfo Customer Solutions team is happy to assist.

Feb 20, 10:30 EST
Update - We have a released a fix for the ZoomInfo Admin Portal. Users should now be able to access the Admin Portal via direct login and the in-platform app switcher.

We are continuing to investigate the issue impacting some users ability to access Engage and the ZI Chrome Extension. As a temporary workaround to access ZI Chrome Extension and Engage, we recommend clearing your browser cache and cookies. Please reach out to helpmenow@zoominfo.com if you need assistance with those steps and the ZoomInfo Customer Solutions team is happy to assist.

Feb 20, 10:00 EST
Investigating - We are aware of and investigating intermittent issues causing users to be unable to login to Engage, the Admin Portal, and the Chrome Extension.

Please know our Engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.

Feb 20, 09:14 EST
Feb 19, 2024

No incidents reported.

Feb 18, 2024
Completed - The scheduled maintenance has been completed.
Feb 18, 10:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 09:00 EST
Scheduled - We will be undergoing scheduled maintenance on the MarketingOS database on Sunday, February 18th between 9:00 AM to 10:00 AM ET. We do not expect platform functionality to be impacted during this maintenance window, but will be monitoring closely and will work to complete this maintenance as quickly as possible.
Feb 13, 18:05 EST
Resolved - This incident has been resolved.
Feb 18, 09:06 EST
Investigating - We are aware of and currently investigating an issue that is impacting users ability to access the neverbounce.com URL.

Please know our engineering teams are working hard to resolve these issues and get everything up and running as soon as possible. We anticipate we'll have another update within 24hrs.

Feb 16, 18:14 EST
Feb 17, 2024

No incidents reported.

Feb 16, 2024
Feb 15, 2024

No incidents reported.