ZoomInfo Export Delays
Monitoring - We have identified and implemented a fix to address the delays in exporting.

With this fix now in place, all queued up exports will begin to process through. Users may still see jobs in processing state while the backlog of exports is worked through but all jobs should complete.
Jul 6, 11:29 EDT
Investigating - We are aware of the intermittent issues causing delays in some exports from ZoomInfo. Specifically, larger Person and Company exports, as well as Scoops and Intent exports, may be delayed in processing.

Please know our engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.
Jul 6, 10:20 EDT

About This Site

Welcome to the ZoomInfo status page. Here you will find real-time information about status of our services.

Uptime over the past 90 days. View historical uptime.
SalesOS Operational
90 days ago
99.98 % uptime
Today
TalentOS Operational
90 days ago
99.98 % uptime
Today
MarketingOS Operational
90 days ago
99.98 % uptime
Today
OperationsOS Operational
90 days ago
99.99 % uptime
Today
ZoomInfo Enterprise API Operational
90 days ago
99.98 % uptime
Today
Enrich Operational
90 days ago
100.0 % uptime
Today
Ringlead Operational
90 days ago
100.0 % uptime
Today
Engage Operational
90 days ago
100.0 % uptime
Today
Chorus Operational
90 days ago
99.99 % uptime
Today
ZoomInfo Chat Operational
90 days ago
99.99 % uptime
Today
NeverBounce Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Platform Latency
Fetching
Past Incidents
Jul 6, 2022

Unresolved incident: ZoomInfo Export Delays.

Jul 5, 2022

No incidents reported.

Jul 4, 2022

No incidents reported.

Jul 3, 2022

No incidents reported.

Jul 2, 2022

No incidents reported.

Jul 1, 2022

No incidents reported.

Jun 30, 2022

No incidents reported.

Jun 29, 2022

No incidents reported.

Jun 28, 2022
Issues with Engage Bridge Dialer
Resolved - The Engage Bride Dialer functionality fix has been implemented and restored to operational.
Jun 28, 19:10 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 28, 18:55 EDT
Investigating - We are currently experiencing issues with the Bridge Dialer functionality within the Engage platform.

Our Engineering team is actively investigating and working to resolve as soon as possible.
Jun 28, 18:38 EDT
Jun 27, 2022
ZoomInfo Intermittent Platform Issues
Resolved - This incident has been resolved.
Jun 27, 13:32 EDT
Monitoring - A fix has been implemented and we are monitoring the results.

Salesforce Native Application should be running without issue. Users may see intermittent latency within the ReachOut extension, but we are working closely to resolve this now.

All Exports, Enhance, and ListMatch jobs are processing through now. Any export that was requested during during this incident (11:10 ET onwards) may be delayed as we are working to process all exports from this time, but no action should be needed for these to process.
Jun 27, 12:56 EDT
Identified - We have identified the issue and are working on a fix.

Reachout and Salesforce Native application should be up and running without issue. Our engineering teams are continuing to work on export, Listmatch, and Enhance jobs to get these back up and running as soon as possible.
Jun 27, 12:18 EDT
Update - We are continuing to investigate this with top priority.

Users may continue to see intermittent issues with ZoomInfo Reachout and Salesforce Native Application loading.

All exports and ListMatch/Enhance jobs will be queued up and begin to process once a full fix has been implemented for this issue.

Please know our engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.
Jun 27, 11:57 EDT
Update - We are continuing to investigate this issue.

As we work to resolve this, ZoomInfo Listmatch and Enhance jobs will be queued and begin to process once we have implemented a solution.

Additionally, ZoomInfo Reachout Chrome extension and Salesforce Native Application may see intermittent issues loading.
Jun 27, 11:19 EDT
Investigating - We are aware of and actively investigating an issue causing failures in Enterprise API Enrich jobs.

Please know our engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.
Jun 27, 11:08 EDT
Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022
SalesOS | Intermittent Platform Latency
Resolved - This incident has been resolved.
Jun 23, 13:12 EDT
Investigating - We are aware of and currently investigating intermittent reports of latency within Advanced Search of the SalesOS platform for a subset of users.

Please know our engineering teams are actively working hard to resolve the underlying issues.
Jun 23, 12:51 EDT
Jun 22, 2022

No incidents reported.

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