Chorus Platform UI data Processing Delay
Monitoring - A fix has been implemented the data has started to reindex. This may take some time to fully reindex, but we are closely monitoring the results.
Sep 25, 2026 - 18:15 EDT
Investigating - We are currently aware of an issue causing some delays updating call recording status and other data elements in the Chorus UI. Calls are recording, but statuses may continue to show as Live after they have ended. Our engineering team is currently investigating.
Sep 25, 2026 - 17:04 EDT

About This Site

Welcome to the ZoomInfo status page. Here you will find real-time information about status of our services.

Sales Operational
Talent Operational
Marketing Operational
GTM Studio Operational
GTM Workspace Operational
Operations Operational
ZoomInfo Enterprise API Operational
Enrich Operational
Ringlead Operational
Agent Teams Operational
Engage Operational
Chorus Operational
ZoomInfo Chat Operational
NeverBounce Operational
Comparably Operational
Datanyze Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

ZoomInfo Platform Maintenance Sep 27, 2026 00:00-08:00 EDT

ZoomInfo will be completing platform maintenance on Sunday, September 27th, between 12:00 AM and 8:00 AM ET. During this maintenance window, ZoomInfo products are expected to operate normally with minimal to no impact on your experience. We appreciate your understanding as we perform essential upgrades to our systems.
Posted on Sep 23, 2026 - 16:01 EDT

ZoomInfo Platform Maintenance Sep 28, 2026 21:00-23:00 EDT

ZoomInfo will be completing platform maintenance on Monday, September 28th, between 9:00 PM and 11:00 PM ET. During this maintenance window, ZoomInfo products are expected to operate normally with minimal to no impact on your experience. We appreciate your understanding as we perform essential upgrades to our systems.
Posted on Sep 23, 2026 - 16:01 EDT

ZoomInfo Platform Maintenance Oct 4, 2026 00:00-08:00 EDT

ZoomInfo will be completing platform maintenance on Sunday, October 4th, between 12:00 AM and 8:00 AM ET. During this maintenance window, ZoomInfo products are expected to operate normally with minimal to no impact on your experience. We appreciate your understanding as we perform essential upgrades to our systems.
Posted on Sep 23, 2026 - 16:01 EDT

ZoomInfo Platform Maintenance Oct 5, 2026 21:00-23:00 EDT

ZoomInfo will be completing platform maintenance on Monday, October 5th, between 9:00 PM and 11:00 PM ET. During this maintenance window, ZoomInfo products are expected to operate normally with minimal to no impact on your experience. We appreciate your understanding as we perform essential upgrades to our systems.
Posted on Sep 23, 2026 - 16:01 EDT

ZoomInfo Platform Maintenance Oct 11, 2026 00:00-08:00 EDT

ZoomInfo will be completing platform maintenance on Sunday, October 11th, between 12:00 AM and 8:00 AM ET. During this maintenance window, ZoomInfo products are expected to operate normally with minimal to no impact on your experience. We appreciate your understanding as we perform essential upgrades to our systems.
Posted on Sep 23, 2026 - 16:01 EDT

ZoomInfo Platform Maintenance Oct 12, 2026 21:00-23:00 EDT

ZoomInfo will be completing platform maintenance on Monday, October 12th, between 9:00 PM and 11:00 PM ET. During this maintenance window, ZoomInfo products are expected to operate normally with minimal to no impact on your experience. We appreciate your understanding as we perform essential upgrades to our systems.
Posted on Sep 23, 2026 - 16:02 EDT

ZoomInfo Platform Maintenance Oct 18, 2026 00:00-08:00 EDT

ZoomInfo will be completing platform maintenance on Sunday, October 18th, between 12:00 AM and 8:00 AM ET. During this maintenance window, ZoomInfo products are expected to operate normally with minimal to no impact on your experience. We appreciate your understanding as we perform essential upgrades to our systems.
Posted on Sep 23, 2026 - 16:02 EDT

ZoomInfo Platform Maintenance Oct 19, 2026 21:00-23:00 EDT

ZoomInfo will be completing platform maintenance on Monday, October 19th, between 9:00 PM and 11:00 PM ET. During this maintenance window, ZoomInfo products are expected to operate normally with minimal to no impact on your experience. We appreciate your understanding as we perform essential upgrades to our systems.
Posted on Sep 23, 2026 - 16:02 EDT

ZoomInfo Platform Maintenance Oct 25, 2026 00:00-08:00 EDT

ZoomInfo will be completing platform maintenance on Sunday, October 25th, between 12:00 AM and 8:00 AM ET. During this maintenance window, ZoomInfo products are expected to operate normally with minimal to no impact on your experience. We appreciate your understanding as we perform essential upgrades to our systems.
Posted on Sep 23, 2026 - 16:02 EDT

ZoomInfo Platform Maintenance Oct 26, 2026 21:00-23:00 EDT

ZoomInfo will be completing platform maintenance on Monday, October 26th, between 9:00 PM and 11:00 PM ET. During this maintenance window, ZoomInfo products are expected to operate normally with minimal to no impact on your experience. We appreciate your understanding as we perform essential upgrades to our systems.
Posted on Sep 23, 2026 - 16:02 EDT

Sep 25, 2026

Unresolved incident: Chorus Platform UI data Processing Delay.

Sep 24, 2026

GTM Studio - Audiences
Resolved - The issue impacting audiences has been resolved.
Sep 24, 20:14 EDT
Monitoring - Our Engineering team has implemented a fix for this issue and audiences should now be working as expected. Our team is continuing to monitor this fix to ensure the platform is fully operational. Thank you for your patience while our teams worked to resolve this issue.
Sep 24, 12:45 EDT
Investigating - Our Engineering team is aware of and investigating an issue impacting Audiences. During this time, audiences may experience latency when loading, or may not load at all. Users may see errors when trying to access Audiences.

Our Engineering teams are actively working to resolve this issue. Thank you for your patience.
Sep 24, 12:17 EDT

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

ZoomInfo Platform Maintenance
Completed - The scheduled maintenance has been completed.
Sep 21, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 21:00 EDT
Scheduled - ZoomInfo will be completing platform maintenance on Monday, September 21st, between 9:00 PM and 11:00 PM ET. During this maintenance window, ZoomInfo products are expected to operate normally with minimal to no impact on your experience. We appreciate your understanding as we perform essential upgrades to our systems.
Sep 9, 17:27 EDT

Sep 20, 2026

ZoomInfo Platform Maintenance
Completed - The scheduled maintenance has been completed.
Sep 20, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 00:00 EDT
Scheduled - ZoomInfo will be completing platform maintenance on Sunday, September 20th, between 12:00 AM and 8:00 AM ET. During this maintenance window, ZoomInfo products are expected to operate normally with minimal to no impact on your experience. We appreciate your understanding as we perform essential upgrades to our systems.
Sep 9, 17:27 EDT

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

Chorus - Call Recording Issues
Resolved - This incident has been resolved.
Sep 16, 14:35 EDT
Investigating - We are aware of issues intermittently impacting call recording for some customers. During this time, we will fall back to recording via the bot if your settings allow for that. Our Engineering team is actively investigating this issue and is working to resolve it as soon as possible.

At this time, if you do not see the bot joining your call we would recommend recording your calls through your video conference providers recording, you can then manually import the recording file into the Chorus platform. Instructions for this found here: https://help.zoominfo.com/s/article/How-to-Import-a-Recording-Into-Chorus
Sep 16, 12:47 EDT

Sep 15, 2026

No incidents reported.

Sep 14, 2026

ZoomInfo Platform Maintenance
Completed - The scheduled maintenance has been completed.
Sep 14, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 21:00 EDT
Scheduled - ZoomInfo will be completing platform maintenance on Monday, September 14th, between 9:00 PM and 11:00 PM ET. During this maintenance window, ZoomInfo products are expected to operate normally with minimal to no impact on your experience. We appreciate your understanding as we perform essential upgrades to our systems.
Aug 13, 11:50 EDT

Sep 13, 2026

ZoomInfo Platform Maintenance
Completed - The scheduled maintenance has been completed.
Sep 13, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 00:00 EDT
Scheduled - ZoomInfo will be completing platform maintenance on Sunday, September 13th, between 12:00 AM and 8:00 AM ET. During this maintenance window, ZoomInfo products are expected to operate normally with minimal to no impact on your experience. We appreciate your understanding as we perform essential upgrades to our systems.
Aug 13, 11:50 EDT

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

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