All Systems Operational

About This Site

Welcome to the ZoomInfo status page. Here you will find real-time information about status of our services.

Uptime over the past 90 days. View historical uptime.
ZoomInfo Platform Operational
90 days ago
99.89 % uptime
Today
ZoomInfo Powered by DiscoverOrg Operational
90 days ago
99.88 % uptime
Today
ZoomInfo ReachOut Operational
90 days ago
99.89 % uptime
Today
ZoomInfo Enterprise API Operational
90 days ago
100.0 % uptime
Today
Enrich Operational
90 days ago
100.0 % uptime
Today
Salesforce Operational
90 days ago
100.0 % uptime
Today
ZoomInfo Integrations Operational
90 days ago
100.0 % uptime
Today
Salesforce Operational
90 days ago
100.0 % uptime
Today
Marketo Operational
90 days ago
100.0 % uptime
Today
Engage Operational
90 days ago
100.0 % uptime
Today
InboxAI Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Platform Latency
Fetching
Past Incidents
Mar 8, 2021

No incidents reported today.

Mar 7, 2021

No incidents reported.

Mar 6, 2021

No incidents reported.

Mar 5, 2021
Intermittent ZoomInfo Platform Issues
Resolved - This incident has been resolved.
Mar 5, 16:40 EST
Monitoring - We have implemented a fix for the company search, intent search, and scoops issues.

Users may still see delays in exports which we are actively working to resolve now.
Mar 5, 15:43 EST
Update - We are continuing to work on a fix for this issue. Currently, users may experience intermittent issues with Company Search, Scoops, Intent Search, and Export Delays.

Please know our engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.
Mar 5, 14:31 EST
Update - We are continuing to work on a fix for this issue. Currently, users may experience intermittent issues with Company Search, Scoops, and Intent Search.

Please know our engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.
Mar 5, 13:54 EST
Update - We are continuing to work on a fix for this issue.
Mar 5, 13:00 EST
Identified - We have identified and are actively working on a resolution for the intermittent search issues. Company search functionality should be returning and we are actively working to resolve Intent search functionality.
Mar 5, 12:48 EST
Investigating - We are aware of the intermittent site issues affecting some user’s ability to conduct searches.

Please know our engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.
Mar 5, 12:09 EST
Phone Support Temporarily Unavailable
Resolved - The outage at our service vendor has been resolved and access to our support team via phone is back up and functioning.
Mar 5, 11:36 EST
Investigating - Our phone service provider has indicated that they are currently experiencing a service outage. During this time, our support team may not be able to receive phone calls. If you need assistance, please email helpmenow@zoominfo.com. We will continue to post updates as we receive them from our vendor.
Mar 5, 10:04 EST
Mar 4, 2021

No incidents reported.

Mar 3, 2021

No incidents reported.

Mar 2, 2021
Intermittent Platform Latency
Resolved - This incident has been resolved.
Mar 2, 22:12 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 2, 18:25 EST
Investigating - We are aware of the intermittent site issues causing latency for some users.

Please know our engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.
Mar 2, 15:31 EST
Intermittent ZoomInfo Platform Issues
Resolved - This incident has been resolved.
Mar 2, 14:46 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 2, 14:31 EST
Investigating - We are aware of the intermittent site issues affecting some user’s ability to login or conduct searches.

Please know our engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.
Mar 2, 14:02 EST
Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021
Login Verification Code Delays
Resolved - This incident has been resolved.
Feb 26, 11:24 EST
Monitoring - One of our vendors is currently experiencing a service outage that may prevent users from receiving SMS verification codes for login. We are actively monitoring this situation and will provide updates as the vendor works through the outage on their end.
Feb 26, 10:03 EST
Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021
Intermittent ZoomInfo Platform Issues
Resolved - This incident has been resolved.
Feb 23, 20:45 EST
Investigating - We are aware of the intermittent site issues affecting some user’s ability to login or conduct searches.

Please know our engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.
Feb 23, 20:35 EST
Feb 22, 2021

No incidents reported.

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