ZoomInfo Status

All Systems Operational

About This Site

Welcome to the ZoomInfo status page. Here you will find real-time information about status of our services.

Sales Operational

Talent Operational

Marketing Operational

Operations Operational

ZoomInfo Enterprise API Operational

Enrich Operational

Ringlead Operational

Engage Operational

Chorus Operational

ZoomInfo Chat Operational

NeverBounce Operational

Comparably Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Engage Platform Maintenance Oct 5, 2024 08:00-10:00 EDT

ZoomInfo will be completing platform maintenance on Engage on October 5th, 2024 between 8:00 AM and 10:00 ET. During this maintenance window, users may experience slowness and intermittent disruptions when using the Engage platform. We appreciate your understanding as we perform essential upgrades to our systems.
Posted on Oct 02, 2024 - 15:47 EDT

ZoomInfo Platform Maintenance Oct 6, 2024 03:00-07:00 EDT

ZoomInfo will be completing platform maintenance on October 6th, 2024 between 3:00 AM and 7:00 AM ET. During this maintenance window ZoomInfo products are expected to operate as usual, however there may be intermittent disruptions. We appreciate your understanding as we perform essential upgrades to our systems.
Posted on Sep 24, 2024 - 09:10 EDT

ZoomInfo Platform Maintenance Oct 7, 2024 21:00-23:00 EDT

ZoomInfo will be completing platform maintenance on October 7th, 2024 between 9:00 PM and 11:00 PM ET. During this maintenance window ZoomInfo products are expected to operate as usual, however there may be intermittent disruptions. We appreciate your understanding as we perform essential upgrades to our systems.
Posted on Sep 24, 2024 - 08:12 EDT

ZoomInfo Platform Maintenance Oct 13, 2024 03:00-07:00 EDT

ZoomInfo will be completing platform maintenance on October 13th, 2024 between 3:00 AM and 7:00 AM ET. During this maintenance window ZoomInfo products are expected to operate as usual, however there may be intermittent disruptions. We appreciate your understanding as we perform essential upgrades to our systems.
Posted on Sep 24, 2024 - 13:31 EDT

ZoomInfo Platform Maintenance Oct 14, 2024 21:00-23:00 EDT

ZoomInfo will be completing platform maintenance on October 14th, 2024 between 9:00 PM and 11:00PM Eastern. During this maintenance window ZoomInfo products are expected to operate as usual, however there may be intermittent disruptions. We appreciate your understanding as we perform essential upgrades to our systems.
Posted on Sep 26, 2024 - 11:30 EDT

ZoomInfo Platform Maintenance Oct 20, 2024 03:00-07:00 EDT

ZoomInfo will be completing platform maintenance on October 20th, 2024 between 3:00 AM and 7:00 AM ET. During this maintenance window ZoomInfo products are expected to operate as usual, however there may be intermittent disruptions. We appreciate your understanding as we perform essential upgrades to our systems.
Posted on Sep 24, 2024 - 13:42 EDT

ZoomInfo Platform Maintenance Oct 21, 2024 21:00-23:00 EDT

ZoomInfo will be completing platform maintenance on October 21st, 2024 between 9:00 PM and 11:00PM Eastern. During this maintenance window ZoomInfo products are expected to operate as usual, however there may be intermittent disruptions. We appreciate your understanding as we perform essential upgrades to our systems.
Posted on Sep 26, 2024 - 11:31 EDT

ZoomInfo Platform Maintenance Oct 27, 2024 03:00-07:00 EDT

ZoomInfo will be completing platform maintenance on October 27th, 2024 between 3:00 AM and 7:00 AM ET. During this maintenance window ZoomInfo products are expected to operate as usual, however there may be intermittent disruptions. We appreciate your understanding as we perform essential upgrades to our systems.
Posted on Sep 24, 2024 - 13:44 EDT

ZoomInfo Platform Maintenance Oct 28, 2024 11:31-13:31 EDT

ZoomInfo will be completing platform maintenance on October 28th, 2024 between 9:00 PM and 11:00 PM Eastern. During this maintenance window ZoomInfo products are expected to operate as usual, however there may be intermittent disruptions. We appreciate your understanding as we perform essential upgrades to our systems.
Posted on Sep 26, 2024 - 11:32 EDT

Past Incidents

Oct 4, 2024

ZoomInfo Platform Maintenance

Completed - The scheduled maintenance has been completed.
Oct 4, 00:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 23:00 EDT

Scheduled - ZoomInfo will be completing platform maintenance on the ZoomInfo Chrome Extension on October 3rd, 2024 between 11:00 PM and 12:00 AM ET. During this maintenance window, the ZoomInfo Chrome Extension is expected to operate as usual, however there may be intermittent disruptions. We appreciate your understanding as we perform essential upgrades to this system.
Oct 2, 14:39 EDT

Oct 3, 2024

Oct 2, 2024

Engage - O365 Connection Error

Resolved - We have identified an issue causing users using an O365 connection with Engage to receive an error when sending emails and using Salesflows. The error that users may experience states that the API version 'V2' has been deprecated.

To resolve this issue, each user receiving this error should disconnect and reconnect their O365 connection.

To disconnect/reconnect Engage to your Email Provider:
1. Select your initials > then click My Account
2. Navigate to the Settings tab
3. Scroll down to the Email Provider section
4. If you are connected to O365, please Disconnect, then Connect.

Once this connection is refreshed, users should be able to use Engage as expected and the issue will be resolved.
Oct 2, 11:17 EDT

Identified - We have identified an issue causing users using an O365 connection with Engage to receive an error when sending emails and using Salesflows. The error that users may seee states that the API version 'V2' has been deprecated.

To resolve this issue, each user receiving this error should disconnect and reconnect their O365 connection.

To reconnect Engage to your Email Provider:
1. Select your initials > then click My Account
2. Navigate to the Settings tab
3. Scroll down to the Email Provider section
4. If you are connected to O365, please Disconnect, then Connect.

Once this connection is refreshed, users should be able to use Engage as expected.
Oct 1, 12:52 EDT

Oct 1, 2024

Sep 30, 2024

ZoomInfo Lite - New Sign-Up Issue

Resolved - Our Engineering team has released a fix, and users can now sign up for new ZoomInfo Lite Accounts.
Sep 30, 10:45 EDT

Investigating - Our Engineering team is aware of and investigating an issue when attempting to sign up for a ZoomInfo Lite account.

We will continue to share updates as we have them.
Sep 29, 12:58 EDT

Sep 29, 2024

ZoomInfo Platform Maintenance

Completed - The scheduled maintenance has been completed.
Sep 29, 07:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 03:00 EDT

Scheduled - ZoomInfo will be completing platform maintenance on September 29th, 2024 between 3:00 AM to 7:00 AM ET. During this maintenance window ZoomInfo products are expected to operate as usual, however there may be intermittent disruptions. We appreciate your understanding as we perform essential upgrades to our systems.
Sep 16, 08:44 EDT

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024

No incidents reported.

Sep 25, 2024

No incidents reported.

Sep 24, 2024

No incidents reported.

Sep 23, 2024

ZoomInfo Platform Maintenance

Completed - The scheduled maintenance has been completed.
Sep 23, 23:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 21:00 EDT

Scheduled - ZoomInfo will be completing platform maintenance on September 23rd, 2024 between 9:00 PM and 11:00PM Eastern. During this maintenance window ZoomInfo products are expected to operate as usual, however there may be intermittent disruptions. We appreciate your understanding as we perform essential upgrades to our systems
Sep 23, 19:43 EDT

Sep 22, 2024

ZoomInfo Platform Maintenance

Completed - The scheduled maintenance has been completed.
Sep 22, 07:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 03:00 EDT

Scheduled - ZoomInfo will be completing platform maintenance on September 22, 2024 between 3:00 AM and 7:00 AM ET. During this maintenance window, there will be a window where the ZoomInfo Marketing platform may be temporarily unavailable between 5:30 - 7:00 AM ET as we perform essential upgrades to our systems.
Sep 16, 08:43 EDT

Sep 21, 2024

No incidents reported.

Sep 20, 2024

No incidents reported.