Third-Party Vendor Outage
Resolved
The fix released by the third party vendor is working as expected. Neverbounce, Comparably, and Ringlead are now working consistently. Our third party vendor will continue to monitor recovery efforts.
During the outage, Ringlead web submissions were also not functioning as expected, and some data may be lost from this time. Web submissions should now be functioning as expected moving forward.
Posted Nov 18, 2025 - 11:07 EST
Monitoring
Our third party vendor has released a fix and Ringlead, Neverbounce, and Comparably are now working as expected. We will continue to monitor the situation to ensure there are no further intermittent interruptions.
Posted Nov 18, 2025 - 09:47 EST
Update
We are continuing to experience intermittent access issues with Neverbounce, Ringlead, and Comparably due a third party vendor outage. The third party vendor is actively working to recover their services. We will continue to share updates as we have them.
Posted Nov 18, 2025 - 08:42 EST
Identified
We are continuing to experience intermittent access issues with Neverbounce and Ringlead apps due a third party vendor outage. The third party vendor is actively working to recover their services. We will continue to share updates as we have them.
Posted Nov 18, 2025 - 08:37 EST
Investigating
Due to a third-party vendor outage, users may experience intermittent access issues with the Neverbounce and Ringlead apps.
Posted Nov 18, 2025 - 07:46 EST
This incident affected: Operations (Ringlead) and NeverBounce, Comparably.