ZoomInfo Intermittent Platform Latency

Incident Report for ZoomInfo

Resolved

This incident has been resolved.

Posted Jan 14, 2022 - 16:54 EST

Monitoring

Platform latency has decreased and we are continuing to monitor the platform closely.

Posted Jan 14, 2022 - 12:48 EST

Investigating

We have re-opened our investigation into platform latency impacting a subset of users. We are actively investigating and will post updates here.

Posted Jan 14, 2022 - 11:33 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 13, 2022 - 20:45 EST

Identified

We have identified the cause of the intermittent latency impacting a subset of users and are actively working on a fix to resolve it.

Posted Jan 13, 2022 - 19:06 EST

Update

We are continuing to investigate this issue.

Posted Jan 13, 2022 - 14:23 EST

Investigating

We are aware of the intermittent site issues causing platform latency.

Please know our engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.

Posted Jan 13, 2022 - 12:52 EST

This incident affected: SalesOS.