Chorus - Call Videos Not Captured

Incident Report for ZoomInfo

Resolved

During the time frame of July 20th 7am ET to July 21st 10am ET a subset of recorded calls may not have captured the video component.

Our Engineering team released a fix for this, and calls after 10am ET on July 21st will capture video as expected.
Posted Jul 20, 2026 - 07:00 EDT