Chorus Platform | Third-Party Vendor Outage impacting services
Resolved
The incident impacting Chorus services has been resolved. Our engineering team will continue reprocessing any calls stuck in processing.
Posted Jul 10, 2026 - 14:26 EDT
Monitoring
Chorus Services have been restored and our Engineering team will continue to monitor results. Our Engineering team will manually reprocess any calls that were stuck processing due to the third-party vendor outage.
Posted Jul 10, 2026 - 14:01 EDT
Investigating
We are currently experiencing issues with a third-party vendor that is impacting all Chorus services. During this time, we recommend that clients utilize native Zoom Recording if available.
We are actively monitoring the situation with this vendor, as well as investigation options on our end to help mitigate, and will provide updates as we receive them.
Posted Jul 10, 2026 - 13:02 EDT
This incident affected: Chorus.