Resolved -
This incident has been resolved.
Sep 29, 10:44 EDT
Monitoring -
A fix has been implemented and we are monitoring the results closely.
Chat should now be loading on webpages it is installed on and on the Inbox and Management pages.
Sep 29, 10:33 EDT
Investigating -
Our team has identified an issue impacting ZoomInfo Chat. ZoomInfo Chat window may not load on the webpages it is installed on and users may not be able to access the Chat Inbox and Management pages.
Please know our engineering teams are working hard to resolve the underlying issue and get everything up and running as soon as possible.
Sep 29, 10:04 EDT
Completed -
The scheduled maintenance has been completed.
Sep 21, 23:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 21:01 EDT
Scheduled -
We will be undergoing scheduled maintenance on the ZoomInfo platform on Thursday, September 21st between 9:00 and 11:00 PM ET. We do not expect platform functionality to be impacted during this maintenance window, but will be monitoring closely and will work to complete this maintenance as quickly as possible.
Sep 21, 18:17 EDT
Resolved -
Our third party vendor has resolved the issue on their end. The calendar integration for Chorus should now be working as expected.
Sep 21, 13:37 EDT
Update -
We are continuing to investigate this issue.
Sep 21, 10:59 EDT
Investigating -
Chorus customers using the calendar integration may experience issues due to an outage with one of our third-party vendors. Throughout this third party vendor outage, new meetings added to calendar will not be synced to Chorus and Chorus may have issues joining these calls. Existing meetings should not be impacted and should join as normal.
The issue is being actively investigated by our third party vendor.
Sep 21, 10:59 EDT
Completed -
The scheduled maintenance has been completed.
Sep 20, 22:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 21:00 EDT
Scheduled -
We will be undergoing scheduled maintenance on the ZoomInfo platform on Wednesday, September 20th between 9:00 to 10:00 PM ET. We do not expect platform functionality to be impacted during this maintenance window, but will be monitoring closely and will work to complete this maintenance as quickly as possible.
Sep 20, 20:10 EDT