This incident has been resolved.
Jan 14, 16:54 EST
Platform latency has decreased and we are continuing to monitor the platform closely.
Jan 14, 12:48 EST
We have re-opened our investigation into platform latency impacting a subset of users. We are actively investigating and will post updates here.
Jan 14, 11:33 EST
A fix has been implemented and we are monitoring the results.
Jan 13, 20:45 EST
We have identified the cause of the intermittent latency impacting a subset of users and are actively working on a fix to resolve it.
Jan 13, 19:06 EST
We are continuing to investigate this issue.
Jan 13, 14:23 EST
We are aware of the intermittent site issues causing platform latency.
Please know our engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.
Jan 13, 12:52 EST