All Systems Operational

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Welcome to the ZoomInfo status page. Here you will find real-time information about status of our services.

Uptime over the past 90 days. View historical uptime.
ZoomInfo Platform Operational
90 days ago
100.0 % uptime
Today
ZoomInfo Powered by DiscoverOrg Operational
90 days ago
100.0 % uptime
Today
ZoomInfo ReachOut Operational
90 days ago
100.0 % uptime
Today
ZoomInfo Enterprise API Operational
90 days ago
100.0 % uptime
Today
Enrich Operational
90 days ago
100.0 % uptime
Today
Salesforce Operational
90 days ago
100.0 % uptime
Today
ZoomInfo Integrations Operational
90 days ago
100.0 % uptime
Today
Salesforce Operational
90 days ago
100.0 % uptime
Today
Marketo Operational
90 days ago
100.0 % uptime
Today
Engage Operational
90 days ago
100.0 % uptime
Today
InboxAI Operational
90 days ago
100.0 % uptime
Today
Chorus Operational
90 days ago
100.0 % uptime
Today
NeverBounce Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Scheduled ZoomInfo Platform Maintenance Oct 16, 22:45 - Oct 17, 00:45 EDT
We are undergoing scheduled maintenance during this time.
Posted on Sep 29, 18:48 EDT
System Metrics Month Week Day
Platform Latency
Fetching
Past Incidents
Oct 16, 2021

No incidents reported today.

Oct 15, 2021

No incidents reported.

Oct 14, 2021
ZoomInfo Login and Password Reset Issues
Resolved - This incident has been resolved.
Oct 14, 14:39 EDT
Monitoring - We have identified the issue and have released a fix that allows for all password combinations. We are monitoring the results on our side.
Oct 14, 14:14 EDT
Investigating - We are currently investigating an issue related to login failures and password resets for some users. We have identified that issue to be related to passwords with specific special characters (like + and &).

If your password contains these characters, please reset a new password via our password reset page: https://login.zoominfo.com/forgot-password.

Please know our engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.
Oct 14, 13:34 EDT
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 14, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 03:01 EDT
Scheduled - We will be undergoing scheduled maintenance during this time. As a result, users may experience some intermittent issues with the ZoomInfo platform. We will work to complete this maintenance as quickly as possible.
Oct 13, 16:57 EDT
Zoominfo Intermittent Login Issues
Resolved - Maintenance is complete and all issues resolved.
Oct 14, 00:02 EDT
Identified - We are currently having unexpected login issues after our scheduled maintenance period. This should subside soon and we are monitoring the situation.
Oct 13, 23:25 EDT
Oct 13, 2021
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 13, 23:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 21:04 EDT
Scheduled - We will be undergoing scheduled maintenance during this time. As a result, users may experience some intermittent issues with the ZoomInfo platform. We will work to complete this maintenance as quickly as possible.
Oct 13, 13:57 EDT
Engage Platform Issues
Resolved - This incident has been resolved.
Oct 13, 18:26 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 13, 16:53 EDT
Investigating - We are actively investigating issues on the ZoomInfo Engage platform, including issues loading and adding contacts to Salesflows.

Our Engineering team is actively investigating and working to resolve as soon as possible.
Oct 13, 16:13 EDT
Oct 12, 2021

No incidents reported.

Oct 11, 2021
Neverbounce Intermittent Issues
Resolved - This incident has been resolved.
Oct 11, 15:27 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 11, 14:52 EDT
Identified - The issue has been identified and a fix is being implemented.
Oct 11, 14:37 EDT
Investigating - We are currently investigating an issue with our dashboard. API and List Processing are unaffected by the current issue.

Please know our engineering team is actively looking into this issue to resolve it as soon as possible.
Oct 11, 14:35 EDT
Oct 10, 2021
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 10, 21:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 19:03 EDT
Scheduled - We will be conducting scheduled maintenance this Sunday, October 10th from 7:00pm to 9:30pm ET.
Oct 10, 17:27 EDT
Oct 9, 2021

No incidents reported.

Oct 8, 2021

No incidents reported.

Oct 7, 2021

No incidents reported.

Oct 6, 2021
ZoomInfo Intermittent Login Issues
Resolved - This incident has been resolved.
Oct 6, 17:05 EDT
Investigating - We are aware of and investigating intermittent errors users may be receiving when trying to login to ZoomInfo.

Please know our engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.
Oct 6, 16:26 EDT
ZoomInfo Login Failures
Resolved - This incident has been resolved.
Oct 6, 15:02 EDT
Monitoring - Users should now be able to login to the ZoomInfo platform without error. We are monitoring the results on our side.
Oct 6, 14:42 EDT
Investigating - We are aware of and investigating errors users may be receiving when trying to login to ZoomInfo.

Please know our engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.
Oct 6, 14:34 EDT
Oct 5, 2021

No incidents reported.

Oct 4, 2021
ZoomInfo Platform Issues
Resolved - This incident has been resolved.
Oct 4, 12:12 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 4, 11:59 EDT
Identified - The issue has been identified and a fix is being implemented.
Oct 4, 10:42 EDT
Investigating - We are aware of an issue impacting the Lookalikes feature. Our Engineering team is actively working on a fix which should be out later today.

Customers may also currently see delays in .CSV export jobs. We are working on resolving this issue and will provide an update once these delays have subsided.
Oct 4, 09:00 EDT
Oct 3, 2021

No incidents reported.

Oct 2, 2021

No incidents reported.

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