Monitoring - A fix has been implemented and we are monitoring the results.
May 23, 22:23 EDT
Investigating - We are experiencing additional issues with meetings being recorded via the Chorus Notetaker. Our Engineering team is actively working with our partners at Zoom to resolve this issue.

In the interim, customers are able to use the Livestream functionality of our native Zoom integration. For questions or assistance in setting up this integration, please contact the Support team at chorussupport@zoominfo.com.

May 23, 16:50 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 23, 04:00 EDT
Identified - The issue has been identified and a fix is being implemented.
May 23, 00:00 EDT
Investigating - The team is continuing its investigation into issues around recordings that are being missed for clients utilizing our Notetaker to record meetings.

Please know our engineering teams are working hard to resolve the underlying issues and get everything up and running as soon as possible.

May 20, 14:45 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 20, 13:20 EDT
Identified - The issue has been identified and a fix is being implemented.
May 20, 12:54 EDT
Investigating - We are aware of intermittent issues impacting Chorus recordings. During this time, users may experience issues with our Notetaker successfully joining calls.

Please know our engineering teams are working hard to resolve the underlying issues and get everything up and running as soon as possible.

May 20, 12:16 EDT
Identified - We are continuing our investigation into the intermittent sync issues affecting the Analytics feature within ZI Chat. Data for majority of our customers is expected to be available on the platform by May 24 (Tuesday) morning EST. Some customers might continue to view partial data, all of which are expected to be resolved by May 26 (Thursday) morning EST.

Please know our engineering teams are working hard to resolve the underlying issues and get everything up and running as soon as possible. Feel free to reach out to our support team at chatsupport@zoominfo.com or Z-bot for any questions.

May 23, 08:14 EDT

About This Site

Welcome to the ZoomInfo status page. Here you will find real-time information about status of our services.

SalesOS Operational
90 days ago
99.99 % uptime
Today
TalentOS Operational
90 days ago
100.0 % uptime
Today
MarketingOS Operational
90 days ago
100.0 % uptime
Today
OperationsOS Operational
90 days ago
99.97 % uptime
Today
ZoomInfo Enterprise API Operational
90 days ago
99.98 % uptime
Today
Enrich Operational
90 days ago
100.0 % uptime
Today
Ringlead Operational
90 days ago
99.94 % uptime
Today
Engage Operational
90 days ago
99.99 % uptime
Today
Chorus Operational
90 days ago
100.0 % uptime
Today
ZoomInfo Chat Operational
90 days ago
99.99 % uptime
Today
NeverBounce Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Platform Latency
Fetching
Past Incidents
May 24, 2022

No incidents reported today.

May 23, 2022

Unresolved incidents: Intermittent Issues with ZI Chat Analytics, Chorus - Intermittent Recording Issues.

May 22, 2022

No incidents reported.

May 21, 2022
Resolved - This incident has been resolved.
May 21, 08:57 EDT
Identified - We are currently experiencing intermittent sync issues with the Analytics feature within ZI Chat. Data beginning on May 17th may not yet be available within Analytics.

Our Engineering team is actively working on this and we expect all data from this week to be synced by this Saturday, May 21st. We apologize for any inconvenience this has caused.

May 19, 09:02 EDT
May 20, 2022
May 19, 2022
May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022
Completed - The scheduled maintenance has been completed.
May 16, 22:40 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 20:40 EDT
Scheduled - We will be undergoing scheduled maintenance at this time that may cause delays in exports from the platform. Please know that all exports will be queued and will completed once our maintenance has finished.
May 16, 16:27 EDT
Resolved - This incident has been resolved.
May 16, 16:08 EDT
Monitoring - We believe this to be related to an issue experienced by one of our third party vendors at this time. The issue has now subsided and we are continuing to monitor ZI Chat stability.
May 16, 15:41 EDT
Investigating - We are aware of an issue with ZI Chat currently being unresponsive.

Our Engineering team is actively investigating and working to get this issue resolved as soon as possible.

May 16, 15:20 EDT
Resolved - This incident has been resolved.
May 16, 15:51 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 16, 15:09 EDT
Identified - The issue has been identified and a fix is being implemented.
May 16, 15:08 EDT
Investigating - We are actively investigating an issue related to Chorus Video playback, and missing recordings for customers.

Please know our Engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.

May 16, 14:54 EDT
May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022
Resolved - This incident has been resolved.
May 12, 17:31 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 12, 17:14 EDT
Identified - The issue has been identified and a fix is being implemented.
May 12, 16:39 EDT
Investigating - We are experiencing issues with the ability to export to integrations from our ReachOut Chrome extension.

Please know our Engineering teams are working hard to resolve this issue and we will provide an update shortly.

May 12, 16:34 EDT
May 11, 2022
Resolved - This incident has been resolved.
May 11, 19:57 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 11, 10:20 EDT
Update - We are continuing to work on a fix for this issue.
May 11, 09:06 EDT
Identified - We have identified the issue and are working on a fix to resolve the intermittent Chorus Video playback issue.
May 11, 07:44 EDT
Investigating - We are investigating an issue intermittently affecting Chorus Video playback for a subset of customers.

Please know our Engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.

May 11, 05:51 EDT
May 10, 2022
Resolved - This incident has been resolved.
May 10, 23:04 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 10, 11:29 EDT
Investigating - We are aware of the intermittent site issues affecting some users' ability to login to the ZoomInfo platform as well as general platform latency.

Please know our engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.

May 10, 11:12 EDT
Completed - The scheduled maintenance has been completed.
May 10, 22:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 21:00 EDT
Scheduled - The ZoomInfo platforms will be undergoing emergency maintenance between 9:00 PM ET and 10:00 PM ET on 5/10/2022. During this time, users may be unable to access or use core functionality within the ZoomInfo platforms.
May 10, 17:30 EDT
Resolved - This incident has been resolved.
May 10, 12:04 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 10, 11:56 EDT
Identified - The issue has been identified and a fix is being implemented.
May 10, 11:54 EDT
Investigating - We are investigating an issue impacting users' ability to access the www.chorus.ai page (504 error).

If you are facing issues reaching this page, please go to https://hello.chorus.ai to log in to the Chorus.

Please know our Engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.

May 10, 11:52 EDT